FAQ
The prince shown on the website AirFlySmart includes all the mandatory fees. As far as non-mandatory fees are concerned (seat selection, baggage, and meals); you need to check those with the chosen airlines or the travel agent for all the information.
Nevertheless, these fees usually do show up while going through the booking process and before paying for the flight.
(It is to be noted that all flight fares are subject to availability of the same.)
The airlines you booked your flight with will appear on the booking confirmation slip (email or/and SMS). However, if this is not the case you can check your bank or credit card’s statement as it reflects who the payment went to.
Nevertheless, if you are still having an issue, you can reach out to us through our customer helpline.
Airflysmart.com accept all the different types of payment methods. You can use online banking, credit card, debit card, and many other mediums. In addition to this, we accept all the different types of cards like Amex, Standard Chartered, and so on.
Cancellation And Refund
How Can I Track My Flight Payment Refund?
The refund process takes at most 24 hours to reach you after it is initiated. If you are facing a problem or have any doubts related to the same, you can reach out to our customer care.
You can change them or cancel the flight from our website. However, if you cant see the option for the same, you can either contact the airline or travel agent that booked your flight.
You can cancel your flight any time you want. But if you cancel the flight on the day of the travel, the cancellation fees will be higher than usual.
It is recommended to check the exact cancelation policy of the concerned airlines before you book the flight.
The cancellation fees of your flight depend on several factors. For instance, the time of travel, the mode of flight, etc. But it primarily depends on the airlines. Therefore, you are recommended to check the cancellation policy of the airline you are flying with on their website. This will help you get an idea of the cost as well as the options you have.
Customer Support And Contact
How Can I Contact Airflysmart.com?
You can contact us in several ways. For instance, you call directly call our number to talk to our customer helpers, or you can write your query to us at the email address provided on our website. Both of these methods will get you to our customer support who will solve all your problems as soon as possible.
You can write or talk to our customer support any time you want as we are available at your service 24/7. The customer support executive of Airflysmart is always eager to help you deal with your problem or clear your doubtful questions.
