Terms & Condition

Terms and Conditions


At Air Fly Smart, we consider it extremely important that the users/visitors on our website have a seamless experience on our website. It is for the obvious reason that we want our users to know their legal rights and obligations. Therefore, our sincere request to you to read the below-mentioned terms and conditions concerning the utilization of this website with extreme care. Please note that these terms and conditions are legally binding.

We would like to tell you that these Terms and Conditions are often revised as and when deemed fit, without prior notice. You are requested to read through the clauses before booking a flight with us. The act of updating this posting is to be considered as a final and binding revision. We request you to bookmark this page and revisit the page at your convenience to review if there are any changes and if you agree with them. Your use of the website is going to be considered as a legally binding acceptance of any such revisions.

This website is solely controlled by Air Fly Smart and is available to support users/customers in collecting required information for travel purposes and for no other purpose. While using Air Fly Smart, whether to seek information or for flight bookings, you agree to the stated terms and conditions.

User Acceptance

The use of www.airflysmart.com alongside its sites and hyperlinks provided there below, complete with the services offered as a neighbourhood of an equivalent (hereinafter mentioned as “the Website") is governed by terms and conditions mentioned hereunder.

This user agreement will be considered to come into effect as and when the user(s) visitor uses the website, either through registration, signing on, and/or by offering any personal information on the website.

If you do not agree to the terms and conditions stated hereunder and/or do not wish to be bound by them, we request you NOT to obtain, access or use the website in any way.

Use of the Site/ License/ Proprietary Rights

You may only access and use this website if you consent to that:

  • You are 18 years or above.
  • www.airflysmart.com reserves the right to monitor all comments and to remove any comments which can be considered inappropriate, offensive, or cause breach of these terms and conditions.
  • You will only use this website only for making legitimate online flight bookings for yourself or for an individual for whom you are lawfully authorized to act.
  • You will convey the terms and conditions mentioned hereunder to the individual(s)on behalf of whom you are making the flight bookings.
  • You will only provide true, accurate, and complete information on the website.
  • You possess the lawful right to be a neighbourhood of the legal obligation.
  • You will take the onus of safeguarding your account on www.airflysmart.com (if you've got any). You will take complete responsibility for any use of the account by yourself, or by any other person on behalf of you.
  • You will not copy, modify, transmit, distribute, reproduce, publish or license any content, information, product, services obtained through this website.
  • You will not sell or re-sell any component of this website, partially or full

Even if you agree and abide by the user agreement, we at www.airflysmart.com reserve the right to deny access to the website, at our sole discretion.

Fare Changes

User(s) agree that booking/ reservation done through this Site are subject to the Terms and Conditions of the applicable TSP(s). All booking(s)/reservation(s) are not guaranteed until ticketed. In certain cases, even after the confirmation of a reservation, the fare may change as revised by the Travel Service Provider. We will notify you of any fare changes and never retain any responsibility - financial or otherwise for any such fare changes. We cannot honour the price that was originally listed by the TSP. All we can do is notify you of the new fare and allow you to either cancel or still purchase the products/service(s) at the new cost. We will not charge any fees for cancelling such a booking or reservation.

Cancel & Exchange

Bookings made through www.airflysmart.com may be refundable or non-refundable unless the travel service provider specifies otherwise. In case of any cancellations allowed by the travel service provider, you may receive a credit, which will be valid towards any future online flight bookings made through Air Fly Smart. Such cancellations, however, may warrant a penalty from the service providers. Moreover, you'll be required to pay the difference in pricing for future bookings.

Please note that Air Fly Smart does not guarantee any cancellation. In case of any cancellations using the site, the user will be entirely responsible for all charges and taxes arising due to such cancellations.

Cancel & Refund

Bookings made through Air Fly Smart are may be changeable or non-changeable, endorsable or non-endorsable unless the travel service provider specifies otherwise. In case of any cancellations and refunds allowed by the travel service provider, you will be eligible for the fund, which will take up to 10 days to be processed, from the date of cancellation. Please note that your refund requests will only be entertained, if:

  • The travel service provider allows cancellation and refunds.
  • You are NOT a "no show"
  • We are ready to secure the requisite waivers from the travel service provider.

Please note that refund requests are processed by the suppliers which we don't have any control over the timeline of this process. In case, the request isn't processed by the supplier, we'll be unable to refund our service charge levied at the time of the first booking made by you.

Safe Booking

Air Fly Smart takes all possible measures to safeguard your personal details. Since no data storage system guarantees 100% security, we keep ourselves for any discussion you may want to have with regards to personal details security. While the booking process goes through 3 level securities ensuring your financial details and personal details are secured within our company, there can still be a situation when you want to connect with us in this regard. At any time if you think your details are no longer secure with Air Fly Smart, please feel free to write to us bookings@airflysmart.com.

Fee Criteria

You may be charged an inventory fee surely specific listings on our website. Air Fly Smart also reserves the right to levy transaction fees in completed transactions.

  • We reserve the proper to vary any fee(s) without prior notice.
  • Please note that you, as the user will be liable to pay any applicable charges, fees, duties, and taxes, for the online flight booking made through the website.

Please note that refund requests are processed by the suppliers which we don't have any control over the timeline of this process. In case, the request isn't processed by the supplier, we'll be unable to refund our service charge levied at the time of the first booking made by you.

Damage, Loss, Property Stolen

Air Fly Smart or employees, officer, representative, manager, the agent will not be liable for:

  • Any loss or damage to your valuables
  • Injury to any traveler caused by the negligence of service provider
  • Delay, termination, change in fare
  • Claim in case of natural calamity


Air Fly Smartis an Online Travel Agency. It is not directly or indirectly associated with any airlines or their subsidiaries. By visiting our website, you agree that we are not accountable for any loss - direct or indirect, arising of offers, materials, or links to other sites found on this website.

Air Fly Smart hereby declares that the information published on our website is correct and updated to the best of our knowledge. We do not make any pledges about the completeness, dependability, and efficiency of this information. Any further action taken by you is at your own risk, as we are not responsible for any losses or damages regarding online flight bookings.

Well, Air Fly Smart does contain some hyperlinks and external links but does not have any control over the content and nature of those websites. Please ensure to read all the privacy policies or terms and conditions very carefully before submitting any personal details on the website. In case of any mishappenings, Air Fly Smart is not responsible at all.

In case of queries, reach us directly at our Toll-Free Number +1-800-959-4243 or mail us at bookings@airflysmart.com.

All the data and content published on the Air Fly Smart website is correct and updated to the best of our knowledge. The source of published data on this site is contributed by our travel service suppliers and third-party partners. To confirm that the information and data uploaded on this website is first hand and correct, we at Air Fly Smart cross-check these details through multiple channels in a routine process. We would like to inform you that the fare table display on the website is subject to continuous updates due to the volatile trend of the aviation industry. Besides, Air Fly Smart has the discretion to make certain specific changes under the prescribed legal boundaries without any prior intimation to website visitors or clients.


Any loss or damage you suffer, which you claim due to your dependency or decision making based on our website's information we are not liable or responsible to reimburse such suffering and loss. We hereby want to declare that Air Fly Smart is not responsible for any loss you may suffer as a result of your dependency on any piece of information stated on this website, or links mentioned on this web pages.


The deals and discounts offered on Air Fly Smart online flights booking platform are subject to market-driven operation and may differ. We would like to convey to you that some basic details of your travel such as- travel hours, prior intimation, booking dates or blackout dates may accurse in some instances due to sudden change in discounts. It is to notify you that, for selected bookings on specific routes, the fares may reshuffle without any prior information.


The objective of content, images, and information published on Air Fly Smart is to improve and update the user's experience. Intellectual materials of the website are not allowed to use by anyone for personal or professional purposes. Our internal team holds exclusive rights to copy, print, distribute, alter or recreate intellectual materials on this website. If the website's intellectual materials are found to be misused without any consent, we reserve the right to take stern action against it. We hold the discretion to alter or edit the website's contents without any prior intimation to the user to curtail the volatile trait of travel industries.

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